FAQs

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at Jereme@deifly.com




I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at Jereme@deifly.com If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do make every item by hand, to order. The average shipping time is 15-25 business days.

I have a question that wasn't answered, can you please help?
Absolutely!Please send us an email to Jereme@deifly.com and we will be happy to assist you in any way we can.

We do receive a large number of emails. If you wish to get a prompt response please attach your name and order number so we can address the problem clearly, thanks